Tech Stack
The Hotel Yearbook 2023
The Fast-Forward Tech Stack for 2023
The 2024 edition of "The Hotel Yearbook (HYB) Technology," curated by EHL's Ian Millar, offers a
comprehensive
outlook on
the emerging technology trends and innovations poised to shape the global hotel industry. It
amalgamates
insights from a
multitude of
industry thought leaders, spotlighting key foresight in several tech-oriented fields. This
includes anticipated
evolutions
in the future tech stack, which will drive operational efficiencies, the 'human stack' that explores the
intersection of
human
resources and technology, and the application of Generative AI in creating novel customer
experiences.
Overall, this HYB
edition
serves as an essential guide for understanding how technology and innovation will redefine the
industry landscape.
Innovation
Data & Security
Distribution & Revenue
Guest Journey
Human Stack
Generative AI