Data & AI
The Hotel Yearbook 2024
Entering the Everything-Data Decade
The HOTEL Yearbook Technology 2024 delves into the transformative power of data in the hospitality
industry,
exploring how the "everything-data decade" is reshaping the landscape. This year's edition
emphasizes the surge of
data-focused innovations and products with open architectures for seamless data exchange and
micro-applications
embedded in diverse tech stacks. As data, often dubbed "the new oil", becomes pivotal for hotels to
refine brand
identities and the struggle to offer hyper-personalized services, it also plays a critical role in
managing labor and energy resources
efficiently. The publication provides essential insights and recommendations into harnessing data for
superior service
delivery, agile resource optimization, robust data security, and crafting extraordinary guest experiences.
Operations
Revenue/Marketing
Investment
PMS
Security
Introduction